Support
We're here to help
Questions about setting up a tournament, or need a hand with an event in progress? Reach a real person — we run Deep Cabbage and we read every message.
Contact us
Email is the fastest way to reach us. We typically reply within one business day.
Frequently asked questions
What is Deep Cabbage?
Deep Cabbage is a golf tournament management app for organizers. You build an event, run several competitions at once, score live on course, and watch leaderboards update in real time — all from your phone.
What tournament formats can I run?
Stroke Play, Match Play, and Skins, with best-ball and scramble ball selection. You can run several of them at once inside a single event, scored independently.
Can I run more than one competition in the same event?
Yes. Add as many competitions as you want to one tournament — for example a main stroke-play event, a skins pot, and a team scramble running side by side.
How are handicaps calculated?
Gross, net (WHS), USGA scramble percentages, Net Off Low Ball, and more — applied per hole automatically, with no manual stroke allocation. You set the handicap method and allowance per competition.
Does the app handle prize money?
No. Deep Cabbage scores competitions in points — fixed places, match points, or a skins pot — configured per competition and settled the moment play ends. It does not collect entry fees or move money; you settle any cash with your field yourself.
Can I make changes after play has started?
Yes. You can adjust handicaps, update pairings, add a round, or manage the field after the event is underway.
How do I get help during a live event?
Email us at support@deepcabbage.com. We monitor the inbox and reply as quickly as we can — typically within one business day.
How do I delete my account or data?
In the app, open your profile from the account icon and choose “Delete Account.” Deletion is immediate and permanent, and removes your account, your sign-in credentials, and your golfer record. Organizers who added you to their tournaments keep the records for those events — see “Delete your account and data” below for what is removed, what is kept, and who to ask about it.
Delete your account and data
You can delete your Deep Cabbage account yourself, in the app, at any time — you don't need to contact us.
- 1Open your profile from the account icon in the app.
- 2Choose Delete Account.
- 3Confirm. Deletion takes effect immediately and can't be undone.
Deleting your account permanently removes:
- your account and your profile;
- your email address and sign-in credentials, including any link to Google or Apple sign-in;
- your golfer record — what we hold about you as a player;
- your ability to sign in to Deep Cabbage.
What stays: an organizer's record of their own tournament
Organizers build their field by adding golfers themselves, using an email address they already have for you. If an organizer added you to a tournament, they keep the participation records for that event — which may include the name and email address they entered, and the scores from play. That record is the organizer's account of who played their event; it was never part of your profile, so deleting your Deep Cabbage account doesn't remove it.
It also isn't something we pull apart on request. A tournament result is a shared one — match outcomes, team points, skins, and final standings are worked out from the whole field's scores — so removing one player's card would change the result for everyone else who played. A participation record isn't removed on request, and the right to erasure doesn't extend to it.
If you want to know what's held for a particular event, email support@deepcabbage.com — we're the right people to ask.
What stays: entries already written to our history
We record what happens on Deep Cabbage as an append-only history — entries are added as things happen and aren't rewritten afterwards, so a finished tournament's scores and standings stay fixed. Deleting your account doesn't rewrite that history.
Signing up puts nothing personal into that history — the entry records only an internal identifier and the reference used to sign you in, not your name, email address, or handicap index. Deleting your account still removes your sign-in credentials and the email address held to sign you in.
Can't sign in? If you've lost your password or your device, email us from the address associated with your account with the subject line “Delete my account” and we'll delete it for you within 30 days of verifying the request.
We may retain limited information for longer where necessary for legal, security, or dispute-resolution purposes, and residual copies may remain in routine backups until they expire; our Privacy Policy explains what we keep and for how long.